1.1 By accessing or using Kenz Food, you agree to be bound by these terms and conditions ("Terms"). If you do not agree to these Terms, do not use Kenz Food.
2.1 We reserve the right to modify these Terms at any time without prior notice. If we make material changes to these Terms, we will provide notice through Kenz Food or by other means, such as email. Your continued use of Kenz Food after any such changes constitutes your acceptance of the new Terms.
3.1 Kenz Food is only available to individuals who are at least 18 years old. By using Kenz Food, you represent and warrant that you are 18 years old or older.
4.1 In order to use certain features of Kenz Food, you will need to register for an account.
4.2 You agree to provide accurate, current, and complete information about yourself during the registration process and to update this information to keep it accurate, current, and complete.
4.3 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password.
4.4 You may not use Kenz Food for any illegal or unauthorized purpose. You must not, in the use of Kenz Food, violate any laws in your jurisdiction (including but not limited to copyright laws).
5.1 You may place an order for groceries through Kenz Food. We will make reasonable efforts to accurately display the products and pricing available for purchase through Kenz Food.
5.2 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
5.3 We will make reasonable efforts to deliver your order to the address specified in your order. Delivery times are estimates only and we will not be liable for any delays in delivery.
5.4 You are responsible for inspecting your order upon delivery and for bringing any discrepancies or errors to our attention within 24 hours of delivery.
6.1 You may pay for your order using a valid payment method. We reserve the right to refuse any order or cancel an order if we are unable to process your payment.
6.2 Prices for products may change at any time and without notice.
7.1 Kenz Food and all content and materials included on it, such as text, graphics, logos, images, and software, are the property of [Company Name] or its suppliers and are protected by copyright and trademark laws.
7.2 You may not use any content or materials on Kenz Food for any commercial purpose without the express written consent of [Company Name].
1.1 This Refund Policy applies to purchases made through the Kenz Food App ("App").
2.1 If you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date.
2.2 To request a refund, you must contact us at [contact email or phone number] and provide the following information:
2.3 We reserve the right to deny a refund request if it is not made within 14 days of the purchase date or if the product has been used or consumed.
2.4 If we approve your refund request, we will process the refund within 7 business days. The refund will be credited to the original payment method.
3.1 If we cancel your order before it has been delivered, we will refund the full purchase price.
3.2 If we are unable to deliver your order due to an error on our part, we will refund the full purchase price and any delivery charges.
4.1 If you receive a damaged or defective product, you may request a refund or a replacement product.
4.2 To request a refund or replacement, you must contact us at [contact email or phone number] and provide the following information:
Your email address
The order number
A description of the damage or defect
4.3 We will review your request and determine if a refund or replacement is appropriate. If we approve your request, we will process the refund or send a replacement product within 7 business days.
5.1 We may update this Refund Policy from time to time. If we make material changes to this Refund Policy, we will provide notice through the App or by other means, such as email. Your continued use of the App after any such changes constitutes your acceptance of the new Refund Policy.